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Musicare Inc.

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FAQ for parents

Which instrument should I learn to play?
The choice is yours. All musical instruments have an important function in the band and require the same amount of practice time to learn. However, due to sectional balancing and your own physical characteristics, we recommend asking the advice of your music teacher as he or she is best qualified and experienced to help with this process.

When should I reserve my instrument?
As soon as possible. Calling early reserves the instrument and accessory package of your choice.

How do I reserve my instrument?
Reserving your instrument is fast and easy. Simply call, fax, or email our office and a friendly member of our staff will take the information, answer questions and confirm your reservation.

When do I obtain my instrument?
As part of the reservation process, simply tell us what date you would like to have the instrument ready for pickup or delivery and we’ll do the rest.

What if my instrument needs to be fixed?
We employ on-site, certified factory trained technicians with the skills to repair all school band instruments. Should your instrument need repair service, please contact us and we will provide you with detailed instructions for returning, exchanging or replacing your instrument.

Do I need a credit card to secure my instrument?
Yes. Musical instruments have a substantial value, and as in any rental transaction, a reasonable assurance that the rented item will be returned in good condition is necessary. We accept Visa or MasterCard.

Does Musicare have a more detailed guide for parents?
Yes we do. It's available as a PDF file. Click here to download it now.

 

FAQ for parents

How can I help with my child's musical studies?
Behind every successful student there is a supportive parent. Your praise, encouragement, and enthusiasm will help promote your child’s success. Having a good quality instrument and a place at home to practice free of distraction is very important. Try to attend all the performances your child is involved in and if you have a free moment, offer to help the school band boosters association.

Am I responsible for rental instrument damage?
Yes. We accept normal “wear & tear” but not damage.

Why do I need a music stand, reeds or accessories?
Music stands assist with proper breathing and correct body posture. Reeds are necessary to make certain instruments play and accessories are needed for cleaning or to assist as learning tools.

Do I have to purchase a mouthpiece?
No. Musicare rental units include a cleaned and sanitized mouthpiece.

If I decide to buy a new instrument, will any of my rental payment apply to the new instrument purchase?
Yes. Four months of paid up rental will be applied to any new instrument purchase. As most students begin renting in September, our rental rebate, when applied at Christmas time, makes for a most appreciated gift.

If I buy a new instrument after four months, will I receive the rental rebate as well as a discount?
Yes. All new instruments are sold at discount prices.

What else can I do?
Read our message of assurance for parents who are preparing their young music student for new classes.

   
               
 

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Musicare Inc.